Asktenants.co.uk enables existing and former tenants of properties to rate their experience with the property and landlords/agents on specific criteria. Prospective tenants can subsequently search these properties in order to mitigate the risk of renting an unsuitable property. Landlords and agents can track positive and negative ratings with the option to respond.
PROJECT TYPEWeb application (front-end design)
The site owners felt the user experience of the original website could be improved. Sheer conducted a review of the UX and delivered a detailed report to the site owners, who subsequently engaged Sheer to design and build a new front-end interface. The goal was to deliver a best-in-class experience for visitors and encourage tenants to add more ratings to the site and improve the platforms commercial leverage. Sheer worked closely with the client to define several new features which were explored in wireframe and prototypes. Sheer also helped define and create one of the main monetizing features of the site – an online badge, which could be used be Property Agents and Landlords to differentiate the quality of their marketed properties.